اسئلة واجوبة شائعة

Visit IMM Exchange website and login to your account. In the account section, click on the security settings. When clicking on the change button of Security Settings, you will be redirected to a page where you can rest your password. There you must enter your current password and new password that you want to set for your account. After confirming your new password, click on the update password button. Now, your new password is set successfully and you can login to your IMM Exchange account next time using this new password.
Go to the IMM Exchange website and click on the login button. Login into your account with the OTP sent to your registered email id. If you have already enabled 2FA, enter the 6 digit passcode. This OTP and 2FA process is to check whether you are the one logging in to your account, which eliminates unauthorized login.
Open the IMM Exchange website and click on the signup at the top-right side corner. Enter the email id, password, confirm password, country and phone number & click on send One Time Password (OTP). Now you will be sent an OTP to the entered mobile number, enter it in the appropriate box . Tick the Privacy Policy and Terms & Conditions after you completely read & clear about the IMM Exchange policies and conditions. After clicking on the signup, your account will be created and a verification link will be sent to the registered mail id. Please click on the activation link sent to the registered mail and verify your account, if didn’t receive any activation mail , request to resend activation mail.
Enabling the 2FA can help you prevent your account from the unauthorized person to login. Install the google authenticator app to perform app based 2-factor authentication To enable 2FA, login to your account and click the account button and click 2FA enable button. Scan the QR Code and complete the settings by providing password and authenticator code. Click on Approve 2FA request in the confirmation email you have received on the registered mail. Thus, enabling 2FA for your IMM Exchange account made easy.
If google authenticator is working properly, you can disable your 2FA manually by entering into IMM Exchange Account settings and clicking the disable security setting ( 2FA ) button after entering the 6 digit code.
Visit IMM Exchange website and login to your account. In the account section, click on the security settings. When clicking on the change button of Security Settings, you will be redirected to a page where you can rest your password. There you must enter your current password and new password that you want to set for your account. After confirming your new password, click on the update password button.
To verify your profile created on IMM Exchange, login to your account. Click on the profile verification button on the top-right corner. You can now verify your profile by choosing any of the 3 mentioned Ids such as password, Driving License or ID Card. Make sure that you upload all the required documents as per the mentioned requirements. Once uploaded, submit your ID’s details for verification. You will be notified by mail when your submitted documents for KYC Verification are being reviewed by the IMM Exchange platform.
IMM Exchange follows the Maker-Taker fee model to collect funds from you whenever you make a trade on the IMM Exchange platform.
Maker Fees : When you place a buy/sell limit in the order book and when someone completes the order, the one who completes your order should make a pay and you pay no fees. This fee made by the one who completes your limit order is termed as maker fees. Taker Fees: against any order in the order book, you have to pay fees called taker fees. It mostly happens, when you choose a market order to buy/sell, as market order removes the liquidity immediately from the order book once it has been placed.
Once you have created and started trading in IMM Exchange, you can enjoy the referral program rewards of IMM Exchange. After login to your account click on the referral menu on the top or click on my invitation. You can invite your friends or family through sharing the referral link or by sending mail. You will be rewarded only when the person you invited makes his/her first trade.
When you refer a friend to trade on IMM Exchange you will be benefited with the commission amount. All the referral friends details and the status will be listed in the referral section. When the person you referred makes their first trade through your referral link , a commission amount based on their trading amount will be deposited directly into your wallet. All the referral commission history records will also be listed in your referral page.
Open IMM Exchange site and login to your account. Click on the funds button on the top of the site. In the wallet balance, click on the deposit button placed near the crypto that you want to deposit. ( Say BTC/ ETH/ LTC/ XRP/ EOS/ DASH/ USDT ). You can choose either deposit via wallet address or OR code to finish deposit of your cryptos. For Eg : To deposit BTC, click on the copy BTC deposit address and input the address to the equivalent platform’s wallet address area from where you have planned to withdraw your cryptos. After successfully depositing your crypto to IMM Exchange, come back to the Funds and view the wallet balance and also view the past deposits details to make sure the deposit has done.
Open IMM Exchange site and login to your account. Click on the funds button on the top of the site. In the wallet balance, click on the deposit button placed near the fiat that you want to deposit. ( Say USD/EUR ). You can choose either deposit via bank or Perfect Money to finish deposit of your fiat currency. For Eg : To deposit USD, click on the copy USD deposit and enter the bank details from where you have planned to withdraw your USD. After depositing your fiat successfully, get back to the Funds and view the wallet balance and also view the past deposits details to make sure the deposit has done.
Visit IMM Exchange website and login to your account. Click on the funds in the top of the website You will be shown the wallet balance of all cryptos and fiats in your own wallet. You can also view the cryptos history and fiat history separately from the appropriate time that you want.
Yes. You can download your wallet deposit or withdrawal details anytime. You can download your cryptos history and fiat history of our wallet separately over any period of time. You can download this wallet history as CSV file or as PDF file by clicking on the respective icons.
Visit IMM Exchange site and login to your account. Click on the funds button on the top of the site. You can either choose wallet withdrawal or bank transfer to withdrawal of your cryptos/fiat. Then, enter the withdrawal amount of the respective crypto/fiat. The transaction fee will be deducted and the preferred amount will be transferred to the corresponding platform.
As cryptocurrency wallet and cryptocurrency exchange functions relies on blockchain technology. In blockchain once the transaction is done it is irrevocable. Thus, make sure that you have cross checked all the payment details clear each time of your transaction on the exchange.
To start with, go to IMM Cryptocurrency Exchange website and login to your account. Complete your KYC & Bank details to access the P2P network in the IMM Exchange. Then Click Exchange ( Choose Basic or Advanced ) on the top of the page; you will be directed to the Exchange page Click "Buy" and choose the currency you wish to buy (Say BTC or ETH ) Here we take BTC/USD as an example. Enter the quantity of BTC (in cryptos) you wish to buy. The IMM Exchange order matching mechanism, finds the exact sell order for the buy order that you have placed. Once, you get notified with the perfect match you can transfer the required amount of USD to the exchange and the seller will transfer the required BTC to the exchange. Thus, exchange transfer the BTC to your account that is received from the seller and USD to seller’s account that is received from your end. And Finally the trade/order is completed and you can check your account for the cryptos transacted to your account that you have bought.
Visit our IMM Exchange site and login to your account. Go to the Exchange/Trading Page by clicking on the Exchange button on the top of the site. Select the sell option & enter the volume of crypto you want to sell Total USD value is shown corresponding to BTC or other cryptos volume you entered. The IMM Exchange order matching mechanism, finds the exact buy order for the sell order that you have placed. When you are notified with the exact buyer match, you can transfer the cryptos that you want to sell,to the exchange and once the buyer send the required fiat, the exchange will make the transfer. Your account will be created with fiat and the buyer’s account will be credited with cryptos that you have sold to him/her. Now the order is completed and you can click the history and check your USD balance.
IMM Exchange helps to buy/sell cryptos directly with high security. IMM Exchange has a matching mechanism that matches the buyer with the appropriate seller and vice versa. Trading occurs by placing the orders and matching of orders occurs and trade gets initiated. Exchange transfer the required cryptos/fiats with buyer/seller with the deduction of certain amount as trading fee. Thus trading has been successfully carried out in a secured manner. How to trade on IMM Exchange ? There are two trading settings IMM Exchange : Basic and Advanced . Basic trade setting is for beginners, which has simple layout that displays only important information needed for trading. The advanced trade setting is for experienced traders which has all kind of price charts and market data that will be helpful for trading. Let us see how to trade with Basic setting : Visit IMM Exchange and login to your account Click the Exchange button on the top and select Basic. Choose the trading pairs that you want to trade, IMM Exchange supports for many crypto pairs and you can choose the one you want from the drop down. Choose the type of trade from the IMM Exchange trading types which includes Limit order, Market order and Stop-Limit Order. After selecting the type of trade, type in the amount you want to trade in the appropriate box and click on Buy/sell button of your choice. Now, you have made a trading with IMM Exchange. Continue trading with IMM Exchange for better cryptocurrency trading experience.
Each transaction is transmitted in the blockchain network whenever you deposit or withdraw any cryptos in an exchange system. However, the transaction may take some time delay to complete the process and to credit to the targeted account/exchange. This time delay happens due to the network congestion in the blockchain network. So,you can check the transaction status using transaction ID. If the blockchain nodes have not confirmed the transaction, do kindly wait and try later on. Still, the transaction is not completed by reaching the minimum amount, do immediately contact our support team with the complete details of your transaction. They will surely help you out in this process.
Visit IMM Exchange and login to your account. Click on the exchange button on the top of the site and you can use any one of the exchange type basic or advanced trading options. Then, If you want to buy ETH at the current bitcoin price, choose BTC market and enter ETH in the search box. By clicking the trading pair ETH/BTC, the equivalent trading page is shown. You can buy or sell ETH and based on your preference, place the order through entering price. If you want to make a quick transaction, choose the market order.
The stop limit order will be dispatched at better price once the mentioned stop price has been attained. And once the stop price is reached, the stop-limit order turns into a limit order to buy/sell at another better price. Stop Limit Method Stop price: The stop limit order executes when the current price reaches the specified stop price to buy/sell at specified limit price. Limit price: The preferred price when the stop-limit order is executed. Quantity: The volume of cryptos that you want to buy or sell in the stop-limit order. For Example : If the recent traded price of ETH is 19.5 USDT, and the resistance is 19.7 USDT. If you think that the price may reach higher once is hits the resistance, then you can set a Stop-limit order to buy a large amount of ETH at the price of 19.90 USDT. This eliminates the regular monitor for the targeted price to attain. Select “Stop – Limit “ order, and set the stop price to be 19.70 USDT and limit price to be 19.90 USDT. Then confirm the buy to place a buy order. Once the order is made, existing “Stop limit “ order can be viewed under the “Open Order “ section. And also your stop-limit history will be found in order history.
Market Order : Any order ( Buy/Sell order ) that is being executed at the current market price is known as market order. Used only when order of execution is more important than price. Limit Order :Any order that is set at a specific or better price to be executed is called as limit order. This type of order allows traders to set a limit on the length of period an order can be outstanding before it is cancelled. For eg : If you want to buy ETH for 15 USDT, and if the current price of ETH is 14.5 USDT, the limit order gets executed when the current price of ETH becomes 15 USDT. Stop Order :Stop order also termed as stop-loss order is placed to buy/sell cryptocoins once it reaches a specified price known as stop price. When the stop price is reached the stop order turns to market order.
IMM Exchange supports various markets such as USD Market, BTC Market, USDT Market and EUR Market.
IMM Exchange supports for payment methods such as Perfect Money , Bank Wire and Payeer ( For Fiat Payments ) and also cryptocurrency payments ( Supported cryptos for payment include BTC, ETH, USDT, DASH, LTC, XRP & EOS ).
IMM EXchange is highly secured platform to trade your cryptos as the administration have more than 20+ years of experience in the crypto market , financial trading, stocks and more. IMM Exchange has many security measures to make each trading safe and secured. Some of the security measures of IMM Exchange includes : CSRF XSS security integration Encryption for DB details Check for HT Access SQL command storing process IP restriction DB Admin IP restriction Checking the root path of unwanted files SMTP mail functionality details Split-up mail for all users Proper checking of uploading files Admin Login Pattern Security Anytime change of Admin URL & Password Email Changing Options at admin panel Withdraw confirmation by the admin Transfer Attempt more than once, blocks admin panel by 404 error found. Wrong login attempt log on database Auto logout of admin panel and more. These all security aspects will ensure a safe trading on our IMM Exchange.

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